Our team currently works on United States Eastern Standard Time. Our hours of operation are 8AM to 4PM, Monday thru Friday. We are closed on the weekends, so we can all spend a little time with our loved ones. If you have any questions during off hours you can email us at [email protected], and we will get back to you ASAP.

Unlike our competitors, we will work on multiple designs at once and allow you to work with multiple designers. We have added huge value to our plans and, although it may be slightly higher than others, they cannot match what we offer for this price point.

Although our primary video services are social media ads and creatives, we also offer a wide range of video services such as captions, cinemagraphs, animated images, meme-style videos. Logo intro/outros, YouTube videos and more.

We aim for 2 business days for graphics and 3 business days for video. Although we try to deliver everything as quickly as possible, larger time-intensive projects may take more than 2-3 days to complete and we’ll set realistic expectations for you as the requests come in.

When we say unlimited, we truly mean it! You are welcome to make unlimited design requests at any time. Just keep in mind we are only human and are focused on giving you a higher quality product than pumping out pre-made low quality templates that won’t do your business justice. Quality work takes times to complete.

You are allowed to put in as many requests as you want, there truly is no limit. However, we can only handle up to 2 designs at a time and cannot proceed to new designs until the active requests are approved and completed.

If your current plans volume is too low, you can contact us to add on additional plans and increase your overall output.

We hire the best designers possible at this level of service. We put quality, speed and support at the front of our list of priorities.

However, because we are a very cost-effective service, this also means you will not get the same level of involvement and attention that you would receive paying an award-winning design company thousands of dollars per month for them to do research, development, strategy, design, etc.

We are a very open, honest and transparent company and never claim to be the number one design service in the world like our competitors do. We feel that is a bold, and most of the time, false statement, and we are in the business of giving you an amazing, high quality service at an affordable price without all the smoke and mirrors.