Frequently Asked Questions
We know you have some questions. So we’ve prepared some answers.
Unlike our competitors, we will work on multiple designs at once and allow you to work with multiple designers. We have added huge value to our plans and, although it may be slightly higher than others, they cannot match what we offer for this price point.
Although our primary focus in our video service are social media ads and creatives, we also offer a wide range of video services such as captions, cinemagraphs, animated images, meme-style videos. logo intro/outros, YouTube videos and more.
We aim for 2 business days for graphics and 3 business days for video. Although we try to deliver everything as quickly as possible, larger time-intensive projects may take more than 2-3 days to complete and we’ll set realistic expectations for you as the requests come in.
When we say unlimited, we truly mean it! You are welcome to make unlimited design requests at any time. Just keep in mind we are only human and are focused on giving you a higher quality product than pumping out pre-made low quality templates that won’t do your business justice. Quality work takes times to complete.
You are allowed to put in as many requests as you want, there truly is no limit. However, we can only handle up to 2 designs at a time and cannot proceed to new designs until the active requests are approved and completed.
Revisions are also unlimited and we’ll work on those any time you need us to. If you decide you need revisions done to a previous request that was already complete, we will pause the new active projects and make revisions so you can have those completed in a timely manner.
In the event that you need more than 2 active designs at a time, you can purchase additional subscriptions to receive more volume at once.
Our designers make it a top priority to ensure each and every social media ad we design passes the text check. You can count on us to comply with all ad guidelines and policies for Facebook and Instagram.
We setup all accounts manually during normal business hours. You should be able to use your account within 30 minutes from time of sign up and can start making requests immediately.
Yes we can! As long as you have appropriate source files for Photoshop or Illustrator, our designers can open and work from them for new design requests you put into our system.
We’re thrilled to offer unlimited video ads that can be purchased as a standalone service or combined with graphics for a discounted price each month.
Our subscription plan covers most of the standard graphics that businesses often need. These include display ads, brochures, social media ads, social media post images, quote images, outdoor graphics, stickers, sales sheets, event flyers, email header graphics, blog header graphics, hero images for website, basic photo editing, simple background removal and e-commerce graphics. Check out our Scope of Service to get a full list of offerings we have.
No Limit Creatives is open for business Monday through Friday from 8:00 am to 4:00 pm EST. Since we are firm believers of healthy work-life balances, we are closed on major U.S. holidays and do not ask our employees to work outside of regular business hours.
Something we missed?
Maybe we didn’t have an answer prepared or you have more questions. Feel free to contact us through our live chat on the bottom right-hand corner of the page, set up a call or email us to learn more.